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Policies at Erica Renee Candles

Transparency and Care

The team at Erica Renee Candles is committed to ensuring that your experience is exceptional. That’s why we crafted our policies to be fair, transparent, and hassle-free.


Used candles cannot be returned or refunded. All custom orders are final sale and cannot be returned or refunded. If you receive an item damaged you can exchange that item for the same item. 

If you cannot find the information you are looking for, please do not hesitate to contact us today!